Services • Privacy made operational

Privacy-first work that’s practical, audit-ready, and humane.

Freya Labs helps organizations build privacy programs that engineers can follow and leadership can defend. The emphasis is on clarity: data flows, lawful basis, minimization, retention, vendor risk, and incident readiness. Security supports privacy outcomes—never the other way around.

Who we help

  • Product teams shipping new capabilities that touch personal data
  • Non-profits & mission orgs balancing trust, safety, and limited resources
  • Growing companies preparing for enterprise customers and audits
  • EU/Iceland-facing operations navigating GDPR and regional expectations

What you get

  • Plain-language documentation that still holds up under scrutiny
  • Decision frameworks for edge cases (retention, access, sharing)
  • Evidence-ready artifacts for audits and customer questionnaires
  • Enablement—workshops and playbooks so the team can keep going

Privacy services

These offerings prioritize GDPR-aligned outcomes: transparency, minimization, lawful basis, retention, and reliable user rights handling.

DPIA & high-risk processing assessments

Structured assessments for new products, partnerships, or data uses—built to be understandable and defensible.

Risk narratives Mitigation plan Decision log

Data mapping & processing inventories

Data flows that teams can actually maintain: what’s collected, why, where it goes, how long it stays.

RoPA support Flow diagrams (text-based) Retention mapping

Retention, minimization & purpose limitation

Make retention rules coherent and enforceable—reduce collection and keep only what you can justify.

Retention schedules Data reduction Policy alignment

User rights operations (DSAR)

A reliable process for access, deletion, objection, rectification, portability—plus templates and triage.

Triage playbook Response templates Evidence package

Privacy notices & transparency

Clear, consistent customer-facing notices and internal “truth docs” that match actual processing.

Layered notices Cookie text Internal truth source

International transfers & vendor data flows

Practical transfer assessments and vendor mapping that reflect real operational risk—not checkboxes.

Transfer assessments Subprocessor mapping Contract addenda

Program & governance

Lightweight governance that supports teams instead of blocking them—built for momentum and credibility.

Policy set (privacy + security adjacency)

A minimal, coherent policy set: privacy governance, retention, access, incident reporting, vendor review.

Lean policy suite Roles & RACI Exceptions process

Risk register & control roadmap

A practical register that ties risk to decisions, owners, and timelines—usable in audits and leadership reviews.

Risk → actions Ownership Quarterly review

Training & enablement

Short, realistic training that respects people’s time—plus office hours for real questions and edge cases.

Workshops Playbooks FAQ bank

Vendor risk & procurement support

Calm, repeatable vendor review: what data they touch, what they do with it, and how you maintain control.

Vendor privacy review

Standardize questions and outcomes; reduce vendor sprawl; keep a clean inventory of subprocessors.

Questionnaire pack Decision rubric Inventory

Contract & DPA alignment

Translate privacy requirements into contract language, addenda, and operational expectations.

DPA review Subprocessor terms Transfer clauses

Customer questionnaires

Build an evidence library and response patterns for enterprise questionnaires without reinventing the wheel.

Evidence map Reusable answers Process ownership

Incident readiness & response support

Preparation that reduces harm: clear roles, reporting pathways, and communications planning—especially for personal data incidents.

Privacy incident runbooks

Triage steps, decision trees, and reporting timelines—optimized for clarity during stressful moments.

Decision trees Reporting checklist Comms templates

Tabletop exercises

Facilitated scenarios focusing on personal data exposure, vendor mishaps, and misdirected disclosures.

Facilitation After-action plan Role clarity

Breach response support

Practical coordination help: documentation, decision logging, and stakeholder communications support.

Documentation Stakeholder alignment Evidence handling

Engagement packages

Privacy Triage

1–2 weeks

Rapid assessment for a product, workflow, or vendor relationship touching personal data.

  • Data flow + processing summary
  • Top risks + recommended mitigations
  • Decision log + next-step roadmap

DPIA + Operationalization

2–4 weeks

A DPIA that becomes a working plan—retention, DSAR handling, and vendor alignment included.

  • DPIA deliverable + mitigation plan
  • Retention & minimization recommendations
  • Templates for DSAR + reporting

Privacy Program Lift

4–8 weeks

Build a credible privacy program with lightweight governance and evidence-ready outputs.

  • Policy set + roles + exceptions process
  • Vendor review system + inventory
  • Risk register + quarterly cadence

Tell me what you’re dealing with.

Share your context (industry, geography, what data is involved, and your constraints). I’ll recommend the smallest engagement that gets you to a defensible, calmer place.

Email Freya Labs Back to overview